Technical Support, Parts and Warranty Assistance
(877) 466-6226 (Toll-free)

After-hours emergency
(877) 466-6226 (Our on-call technician will be paged to assist you.) Or contact our emergency road service provider, Coach-Net, at (877) 882-0614. Note as a new coach owner that your first year of membership in the Owner Advantage Program with Coach-Net is provided free of charge by Monaco RV.

Mailing address
91320 Coburg Industrial Way, Coburg, OR 97408

If you have questions pertaining to your Extended Care service agreement or your certified pre-owned coverage, please contact our administrator, Prizm Solutions, at 1-800-445-4065. If you would like to inquire about these or other Family Advantage programs, please visit your local Safari dealer.

To schedule a factory service appointment at one of the above service centers, please call (877) 466-6226 between 8:00 a.m. and 5:00 p.m.

We accept warranty and customer pay work all year.

All scheduling is done on a first-come, first-serve basis. To schedule an appointment, please have the following information available BEFORE placing a call to our service centers:

• Name, address, and phone number
• Coach VIN number
• Dates you will be in our area (We'll do our best to accomodate, but note that our schedule is booked several months in advance)
• A complete list of all things you would like repaired by us. (Scheduling of time is done by the number of repairs you have to be done. To avoid conflict and speed up calls, have this list prepared prior to your call.)

We look forward to working with you and helping to make your service experience an enjoyable one. For additional information on hours, parking and locations of our service centers, please click below.

• Harrisburg, OREGON Diamond Hill Service Center:
  30725 Diamond Hill Rd. Harrisburg, OR 97446
  Phone: (877) 466-6226
  Fax: (541) 995-1157
  Mailing Address: 91320 Coburg Industrial Way, Coburg, OR 97408
  

  View maps, directions and additional info »

  
  
• Wildwood, FLORIDA Service Center:
  4505 Monaco Way, Wildwood, Florida 34785
  Phone: (877) 466-6226
  Fax: (352) 330-3852
  

  View maps, directions and additional info »